Subscriber FAQ

Subscription Expiry Date
In the upper right-hand corner of your mailing label is your subscription expiry date, which shows the last issue of your current subscription. Or you can check the status of your account online by clicking here.

Change of Mailing Address
Don't miss an issue! To change your mailing address click here. Make sure you have both your old and new address handy. Please remember to allow six to eight weeks for changes of address to take effect, as our mailing labels are printed several weeks before the issue is mailed.

Renewal and Billing Notices
Our renewal and invoices are generated about a week before they are mailed. With the delivery time, your payment or renewal order may cross our notice in the mail. However if you receive another notice, please let us know right away.

Renew Your Subscription
To renew your subscription online click here.

Make A Payment
To pay for your subscription online click here. Please note our site is secure.

Back Issues
A limited amount of issues are available for sale from our offices. Orders must be pre-paid. The cost is $9.72 CDN per copy, for Canadian orders, $16.95 USD for US orders, for international orders, please call 1-800-874-LAKE (5253). These prices include postage and handling.

Please use one of the methods below to request a back issue.

Purchase Online:
Browse the Back Issues and click Add To Cart. When you're done shopping, you can simply check out and pay online.

Write to:
Cottage Life
Back Issues
54 St Patrick St
Toronto, Ontario M5T 1V1

Phone:
1-877-874-LAKE (5253)

E-mail:
clmag@cottagelife.com

Damaged or Missed Issues
If your issue arrives damaged, contact a Customer Service Representative by clicking here and we'll be happy to replace it for you. If your magazine doesn't arrive, check the label of the last issue you received to be sure your subscription has not expired, or click here to contact a Customer Service Representative.

Mail Preferences
Occasionally, we make our subscriber list available to carefully screened companies whose products and services might be of interest to our readers. If you prefer to have your name removed from this list, please contact us by one of the methods indicated below.

Contact Us
Email:
Click here to contact a Customer Service Representative

Write:
Cottage Life
PO Box 737
STN Main
Markham, ON L3P 8A6

Phone:
1-800-465-6183
905-946-0406

Please have your subscription account number handy when inquiring about your subscription (it is on your mailing label just above your name). This will help us to serve you quickly and easily.